Nakto Camel Step-Thru Electric Bike - Top Speed 25mph

Nakto Camel Step-Thru Electric Bike - Top Speed 25mph

Name: Nakto Camel Step-Thru Electric Bike - Top Speed 25mph
Brand: NAKTO Official Store
SKU: A020100036S
Price: 779.0 USD
Availability: InStock

$779.00

Estimated Delivery Date

Mar 13Ordered

After you place the order, we will need 1-3 days to prepare the shipment

Mar 14 - Mar 16Order Ready

Orders will start to be shipped

Mar 18 - Mar 28Delivered

Estimated arrival date range：Mar 18 - Mar 28

Description

NAKTO Camel women ebike wheel size is 26"*1.75. Frame height is about 43" . The distance from the seat to the ground is about 33" to 38". It suits most of the people from 5'4" - 6'5".

Top Speed 25mph

Rear luggage rack

MOTOR

Range

BATTERY

Specifications

MOTOR :	Rear Hub 36V 250W	G.W :	68 Lbs with battery.
BATTERY：	36v 10Ah Lithium Battery	PACKING：	1425280775mm
RANGE：	20-25 Miles	Tire：	26"*1.75
CHARGING TIME：	4-6 Hours	DERAILLEUR：	6 Speed SHIMANO
DISPLAY：	LED displayer	LIGHTS：	Front LED light, rear reflective light
SENSOR：	Speed Sensor	WIRING:	Waterproof Connectors and Wiring Harness
BATTERY LIFE:	Up to 1000 Cycles	RIDER HEIGHTS:	5'4" - 6'5"
BRAKE:	Front V brake ，rear expansion brake	FUNCTIONS:	Pedal Assist On-Demand Throttle
MAX LOADING:	250lbs	MODES:	3 MODES
FRAME:	steel frame

Warranty & Returns

Nakto Warranty

At NAKTO Electric Bike Store quality means everything. That’s why we stand behind all our products with Nation Wide Limited Warranty.

For all warranty claims please contact support@nakto.com
Warranty only applies to the original owner (non-transferable).
Original NAKTO parts and components covered by warranty can get one free replacement within 1-year limited warranty period and don’t need shipping cost, but components that are not covered by warranty will require shipping costs and fees for themselves.

Warranty Period

The warranty is registered automatically when the initial purchaser orders and then receive the product from our online shop and applies to the initial purchaser only. The NationWide Limited Warranty applies for a period of ONE YEAR upon the original date of purchase. Proof of your purchase date (e.g. order confirmation) is required for valid warranty coverage.

Original NAKTO parts and components are covered by a 1-year limited warranty. Warranty can be used for an exchange of a component only once within the warranty period and with no shipping costs. If the components get the SECONDreplacement, you need to pay for the shipping cost and the components themselves.

Limited Warranty Covers

Subjected to the terms, conditions, and limitations herein, NAKTO electric bikes warrant to the original retail purchaser of the bike that the motor, battery, controller, throttle, brake, and PAS system of the bike will be free from detection in material and workmanship under normal use and service for one year from the date of delivery. The Limited Warranty exists for the above-mentioned defects that were already present at the time of delivery of the bike and cover the motor, battery, and controller. A rechargeable battery will experience a decrease in capacity over time as it is charged and discharged. The battery warranty does not include damage from power surges, use of an improper charger, improper maintenance, or such other misuse or normal wear.

Please kindly noted that NAKTO E-bikes are not designed for extreme use including contest and water wading.

Limited Warranty Does Not Cover

Minor imperfections and/or deviations from design specifications that do not materially alter the functionality of the Product;

Cosmetic damage to the outer surface/finishing and external parts of the Product, including without limitation cracks, dents, or scratches on the Product’s exterior;

Deterioration of the Product due to normal wear and tear;

Any parts that naturally and are expected to suffer wear and tear, including without limitation, tires, brake pads, calipers, handlebar grips, crankset, chain, saddles, pedals, dropouts, and bearings;

Water damage and batteries that have been left to self-discharge for an extended period of time are not covered by the terms of the warranty.

Defect or damage arising from any of the following:

a) Improper assembly;
b) Improper follow-up maintenance;
c) Installation of components, parts, or accessories not originally intended for or compatible with the product as sold;
d) Damage or failure due to accident, falls, misuse, abuse, or neglect;
e) Alterations of the product or the specifications (e.g. paintwork, changes of the geometry/proportions, inadmissible add-on parts etc.); or
f) Repair or maintenance by unauthorized dealer or workshop
g) Exceeding the weight limits or speed limits
h) Attempting to alter the programming of the electrical system, including, but not limited to increasing the speed limiter beyond 32km/hr.
i) Labor to repair or replace the covered component(s) unless otherwise specified in the warranty terms chart. This warranty is limited to parts replacement only.

Warranty Claim

If you have a warranty problem, please contact us at support@nakto.com with the following:

Proof of Order Confirmation with purchase date and order number;
Email address and shipping information used in the placement of the order.

At NAKTO Factory Site: www.nakto.com, we aim to provide every single customer with the perfect product at the best price, as well as the greatest SERVICE experience.

Return Policy

Return due to quality issues:

To initiate a return, a customer should contact NAKTO customer service at support@nakto.com. Once the return request approves, the customer should find a shipping company for themselves. NAKTO does not offer return labels. It is advisable to use a trackable shipping service for added security. Please note that we cannot guarantee receipt of the returned items. Customers are responsible for paying for the return shipping fee. There will be NO restocking fee applied in this scenario. The FULL refunds will be issued once we have received and inspected the e-bikes. A customer may NOT return any e-bike after six months of receipt of the e-bike.

Within 14 days:

A customer will get a full refund

More than 14 days:

14 days ~ 2 months: a customer will get a 80 % refund

3 ~ 4 months: a customer will get a 70 % refund

5 ~ 6 months: a customer will get a 60 % refund

Over 6 months: NO return and refund

*Please note that only regular priced items could be refunded. Sale items are NOT eligible for refund nor return.

A customer also has the option to choose a local shop to fix your e-bike if the customer prefers. NAKTO offers free parts and partial reimbursement for repairs up to a limit. However, before we make any payment, we require a repair quotation that must be agreed upon by NAKTO.

Returns due to non-quality issues within 14 days:

Returns due to non-quality issues are eligible within 14 days. Customers may return the merchandise subject to the return shipping fee and a restocking fee of twenty percent of the purchase price. Since we do not provide return labels, customers will have to find their own shipping companies. We recommend that customers use trackable shipping services for added security. Please note that we cannot guarantee receipt of the returned items. To return an e-bike that is not defective or damaged, please contact the customer service team within 14 days. We do not provide product return services after 14 days, as same as a refund.

Customers are always open to taking their bikes to our warehouse in CA if it works for them. A restocking fee of 20% of the purchase price will be deducted from their refunds.

Warranty range:

Original NAKTO parts and components covered by warranty can get one free replacement within 1-year limited warranty period with a flat shipping rate at $19 per shipment paid by customers, but components that are not covered by warranty will require both payments and shipping fees paid by customers. If customers repair the faulty bikes on their own within one-year warranty period, NAKTO will cover the repair cost agreed by us for only once.

Artificial damage will not be covered by one-year warranty.

To claim a warranty, please contact us at support@nakto.com with the following evidence:

- Proof of Order Confirmation with purchase date and order number;

- Email address and shipping information used in the placement of the order.

For more details about NAKTO’s warranty policy, customers can click Warranty Service for reference.

Return steps:

1.Take a photo or video to show the bike quality problems

2.Send those evidence to NAKTO service email at support@nakto.com with your order number and purchase time.

3.NAKTO service team will try their best to help you out.

Return contact Email: support@nakto.com

- For E-bikes:

Contact number: 425-686-0043

Recipient Name: Aston Nakto

Return address: 2026 E Santa Fe St, Olathe, KS 66062

- For Parts and Accessories:

Contact number: 626-413-9553

Recipient Name: Ella

Return address: 250 Airport Cir. Corona. CA 92878

All return must contact the original seller. If you bought from one of our online dealer, Ebay, Amazon, Walmart store, please contact the store seller.